Terms & Conditions


These terms and conditions outline the rules and regulations for the use of Fantasy Garden Center’s Website.

Fantasy Garden centers is located at: www.fantasygardencenters.com

With Retail Locations at:

 447 Speers Rd Oakville ON, Canada

1729 Queen St East Brampton ON, Canada

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Fantasy Garden Center’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Canada. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By using Fantasy Garden Center’s website you consent to the use of cookies in accordance with Fantasy Garden Center’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our
affiliate / advertising partners may also use cookies.


Unless otherwise stated, Fantasy Garden Centers and/or it’s licensors own the intellectual property rights for all material on Fantasy Garden Centers. All intellectual property rights are reserved. You may view and/or print pages from https://fantasygardencenters.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from https://fantasygardencenters.com

  2. Sell, rent or sub-license material from https://fantasygardencenters.com

  3. Reproduce, duplicate or copy material from https://fantasygardencenters.com

Redistribute content from Fantasy Garden Centers (unless content is specifically made for redistribution).

Hyperlinking to our Content

  1. The following organizations may link to our Web site without prior written approval:
    1. Government agencies;
    1. Search engines;
    1. News organizations;
    1. Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
    1. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
      and charity fundraising groups which may not hyperlink to our Web site.
  2. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking
    party’s site.
  3. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American
      Automobile Association, AARP and Consumers Union;
    1. dot.com community sites;
    1. associations or other groups representing charities, including charity giving sites,
    1. online directory distributors;
    1. internet portals;
    1. accounting, law and consulting firms whose primary clients are businesses; and
    1. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to [email protected].
Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Fantasy Garden Centers logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, Fantasy Garden Centers we will not be liable for any loss or damage of any nature.

Refund Policy

Refunds are based on the Product not being delivered as described in the Product description within the fantasygardencenters.com website, refunds are to be negotiated with the owner/operator and not guaranteed. All Refunds must be completed withing 48 Hours of receiving the product.


We may collect some or all of the following information: contact information including name, physical address, email address, demographic information such as personal and product preferences, as well as other information pertaining to guest surveys and/or specials.


The information we collect will be used to better provide products and services to you. This may include delivery of products and services, promotional material regarding special offers or new products, customizing our website to provide you with a more personal experience


You may at any time decline to provide information requested on the website. This may have implications as to the features and capabilities available to you while visiting the Fantasy Garden Centers website, but it will not prevent you from doing so. You may at any time contact Fantasy Garden Centers to request details regarding the information stored about you as part of The Personal Information Protection and Electronic Documents Act of 2006. For a copy of your information, please write to us at Fantasy Garden Centers, Privacy Policy Request, 2058 Brant St. # 1Burlington Ontario, Canada L7P 3A6. Please enclose a self addressed, stamped return envelope.

Fantasy Garden centers will not sell, or distribute your personal information to third parties without your permission to do so unless required by law. We may use your information to send you promotional material related to Fantasy Garden Centers unless you have indicated a preference for us not to do so.

Online Availability

The online availability lets you know approximately when we can ship the product to you. This estimate does not include the time it will take for the product to be delivered to you after it leaves our Garden Centers.

List of product availability terms

In stock:

Usually ships next business day. We will ship the product once we are sure that stock is available.

On order:

Usually ships within 2 days. This product is currently not stocked at Garden Center. We expect new stock to arrive at our Garden Center within 2 Days. The product will be shipped as soon as the stock is available.

Out of stock:

Will ship when available. This product is currently out of stock at our Garden Center. We are unable to obtain a precise date of availability from the manufacturer; however, we are trying our best to confirm availability dates. The product will be shipped as soon as the stock is available.


This product is scheduled to arrive at our Garden Center on the release date. We make every effort to show the accurate date provided by our suppliers. If the supplier changes the release date, we will display the new date with the product details.

Special delivery:

Special Delivery items require scheduling. An email will be sent to you with your delivery time as soon as we confirm that stock is available.

Gift card delivery:

We can usually ship your gift card order within 24 hours.

Please note: Availability displayed on our product pages may change while you complete the checkout process, as it is during this time that our system obtains updated inventory levels for the product(s) you have selected. Availability displayed on our web site is only an estimate and is subject to change.

Shipping cost estimates

The finalized charges will appear during the checkout process. These costs are calculated based on the product selection and your shipping address.

Delivery details

Delivery of your order is at the sole discretion of Fantasy Garden Centers. Fantasy may refuse to deliver any products at any time. Your credit card will not be changed until we have shipped your product.

Carriers usually deliver between 8 am and 5 pm local time. If you are not home to accept delivery, they will leave you a delivery notification card with further details and a pick up location. For your own security, please bring proper photo identification when you pick up your order.

Delivery areas

We deliver anywhere in The GTA and surrounding areas. To ensure that orders being sent to PO boxes and rural route addresses get to their proper destination, please include a physical street address, highway number and/or an emergency number with your order.

Methods of delivery

We use a variety of delivery services and carriers and will tell you which company is handling your delivery when we send you your shipping confirmation email (which also includes your tracking number). Delivery services may vary by carrier or location and may require pickup up of product(s) at a local postal outlet or distribution centre.

Pre-order delivery

We will deliver these items as close to (but not before) the release date as possible. If the supplier changes the release date, we will display the new date with the product details. Your credit card will not be charged until we have shipped your product. To guarantee your order is delivered in a timely manner, please ensure that you use a credit card with an expiration date after the item’s release date.

Oversized items

We do not deliver Oversized Items.

Tracking your order Please Contact us at the Contact Information below.


If you wish to report a violation to this policy, have any questions or need assistance, please contact our customer support as follows:

By mail:
2058 Brant Street # 1 Burlington Ontario L7P 3A6 Canada

[email protected]